
Anniversary offers, trends and much more
In this issue of the newsletter, you can expect exciting insights into the Clarity Communication Center, exclusive anniversary offers, the latest telecommunications trends and much more. You can also discover career opportunities, valuable health tips and take part in two inspiring prize draws. There is something for everyone – let yourself be surprised!
- News from the Clarity Communication Center
- Anniversary year: upgrade offer for existing customers
- Cloud vs on-premise: Why local telecommunications solutions are gaining importance again
- Get started now: Clarity is looking for young talent
- Why drinking water is particularly important now
- Book raffle: “30 questions that enrich your life”
Neues vom Clarity
Communication Center
Voicemail transcription
With the new Windows service, voicemail messages can be converted directly into texts. These are then sent by e-mail to the mailbox of your choice! Read the precisely transcribed messages conveniently whenever you want. Microsoft Azure Speech Services is used to technically implement this service.
VIP number configuration
Everyone has them – the colleagues or contacts who are really important. Calls that should be put through even if you are on a break or officially unavailable. These contacts can now be marked as “VIP”. For each contact, you can individually set the circumstances under which the call should be put through – from lunch break interruption to insertion during a meeting. Best of all, as Clarity is closely linked to MS Teams, these settings can also be made with regard to their Teams status.
SMS – now also via WebClient
SMS dispatch via WebClient is now available via a redesigned architecture. The SMS service works as an independent component. This modular approach increases scalability, simplifies maintenance and improves the reliability of the SMS functionality. The system checks whether a contact has an associated cell phone number – if this is the case, SMS messages are integrated into the Clarity Chat.
WMT – Audit UI
Do you share administration rights for the WMT and wonder what exactly your colleague has changed in your absence? The new log feature makes it child’s play to find out. PBX configuration changes are now logged and clearly displayed in the new graphical user interface. Change documentation with Clarity has never been so easy!
Phone – Alias
This feature is particularly interesting for users who work exclusively with keypad or hardware telephones. These telephone aliases for speed dial numbers are designed so that the corresponding contact name is displayed when a number is resolved. This ensures quick identification and seamless user-friendliness when resolving names.
If you have any further interest in the Clarity Communication Center, please contact us by telephone on +49 6172 1388-560 or by e-mail at vertriebsinnendienst@clarity-ag.net.
Jubiläumsjahr: Upgrade-Angebot für Bestandskunden
This offer applies exclusively to existing customers and is available until October 31, 2025. Take this opportunity to bring your software up to date and secure attractive benefits at the same time.
*Special conditions depend on the current contract situation.
Cloud vs. on-premise:
Why local telecommunications solutions are gaining importance again
1. Control and security: your data stays in-house
In a time of increasing cyber threats and stricter data protection regulations (such as the GDPR), it is crucial to retain full control over sensitive communication data. With an on-premise telephony solution, all data and processes remain within the company – without detours via external cloud services, where data processing often takes place in third countries. Companies with high compliance requirements or in security-critical industries particularly benefit here.
2. Maximum customizability for individual requirements
No two companies are the same. So why should a standard cloud solution be enough? With on-premise systems, the telecommunications infrastructure can be adapted precisely to company-specific processes and IT architectures. With its highly flexible solution including business and contact center telephony, Clarity AG offers a truly unique selling point: scalable, modular and, if desired, deeply integrated into existing systems via the Clarity Connector – for example in CRM environments.
3. Reliability without internet dependency
Cloud-based systems are always dependent on stable internet connections. In regions with weak network coverage or temporary internet outages, this poses a significant risk to a company’s ability to communicate. An on-premise system runs independently and stably; internal calls remain possible even without an internet connection. The response speed and connection quality – for example when establishing a call – is also noticeably higher due to local operation.
4. Economic efficiency in the long term
It is often argued that the cloud is cheaper. But this impression is misleading. Although the entry costs for cloud solutions are lower, monthly license and usage fees quickly add up to a considerable block of costs. An on-premise solution, on the other hand, usually pays for itself after 3-4 years and is significantly more cost-efficient with typical deployment periods of 7-10 years. This is a clear advantage for medium-sized companies that plan for the long term.
5. Independence from third-party providers
Having your own on-premise system eliminates dependencies on cloud providers. You decide when updates are installed, which functions are active – and above all: what happens to your data. Updates in the cloud can remove functions or bring unexpected changes. With Clarity, however, customers retain control – including the choice of software version.
6. Made in Germany: quality, support and proximity
Clarity AG combines technical excellence with practical customer proximity. From project planning to operation, customers are supported by dedicated system experts who not only know the technology, but also the specific situation on site. This not only enables tailor-made solutions, but also support worthy of the name: fast, competent and direct from the manufacturer – Made in Germany.
Cloud solutions may have their justification – for young start-ups or highly distributed organizations with lean IT, for example. However, for companies with clear requirements in terms of security, control, stability and cost-effectiveness, an on-premise telephony solution is still the better choice. Those who rely on the Clarity AG solution benefit from technical sovereignty, economic rationality and a service that goes far beyond the usual.
Get started now:
Clarity is looking for young talent
Students who would like more practical relevance and would prefer to apply their knowledge directly in the future are also welcome to apply!
Do you know any young talents?
Then we would be pleased if you would pass on this information. Please send your application documents by e-mail to recruitment@clarity-ag.net.
Get to know us personally!
Visit us on June 12 at the IHK Frankfurt’s trainee speed dating event – right in the heart of the Main metropolis. In just 10 minutes, you can take the first step towards an exciting apprenticeship.
You can find more information about the event here.
You can find out more about careers at Clarity AG on our website.
We look forward to seeing you!

Why drinking water is particularly important now
Just 1-2% fluid loss can have a negative impact on our performance – so it’s better to drink small amounts regularly before you get thirsty. The ideal amount is 1.5 to 2.5 liters of water per day, depending on activity and weather.
Unfortunately, tap water is not always as clean as it seems. It often contains residues of chemicals, medicines, heavy metals or microplastics – and conventional filters quickly reach their limits. The Health Rise Pure Water Basic offers a clever and powerful entry into the world of reverse osmosis water filters – for fresh, pure drinking water.
With its high-performance filter system, the Pure Water Basic removes up to 99.9% of common pollutants from tap water. Whether at home, in the office or in the store – this all-rounder provides you with clean water at all times. And thanks to the integrated heating function, hot water can be tapped for tea, coffee or baby food in no time at all.
Together with our health partner Health Rise, we are giving away a modern Health Rise Pure Water Basic water filter worth EUR 329 for your daily portion of contaminant-free water.
Take part now and do something good for your body in summer!
Simply reply to this newsletter with the subject line “Water” by June 6, 2025 to take part in the prize draw. The winner will be notified by email.

Nowadays, people often talk more than they ask questions. Yet the question is one of the most powerful instruments of communication and, when asked in a targeted manner, can help us to make enormous progress. “It’s not the complex questions that get us further – it’s the simple, obvious questions that we so often overlook,” says Brigitte Dyck. If you ask the right questions and ask them well, you reduce uncertainty and ensure greater clarity in our interactions.
In her book “30 questions that enrich your life”, the author asks the questions that give leadership and private life more focus and depth. After all, managers are also human beings and, as human beings, they take the lead in their own lives. The book combines exciting real-life short stories from leadership and private life with goal-oriented questions, a short and scientifically sound language background and application-oriented sentences that can be used immediately and always guarantee success for change.
Brigitte Dyck’s book is a packed toolbox of questions with easy-to-implement quick wins and direct implementation success for a relaxed everyday life, both professionally and privately.
Clarity AG is giving away 3 copies of this book, simply reply to this newsletter with the subject line “Questions” by June 6, 2025 to enter the draw. The winners will be notified by e-mail.
