Two-factor authentication

For Clarity applications, there is now the possibility to use the widely used security feature two-factor authentication. With two-factor authentication, it is possible to add a level of security to access into the applications. When the function is activated, a security code is requested for login. This is delivered either by email or SMS, so you need additional access to your email inbox or cell phone to log in.

This advanced security is highly effective against hacker attacks and unauthorized access.

Microsoft Teams bidirectional status synchronization

With this new feature, you can have Clarity Client for iOS & Android configured and ready to use in just a few seconds. For this purpose, a QR code is generated with the required configuration data of your Clarity Mobile Server. By scanning the QR code, the required data is automatically inserted into the Clarity Client. This method saves you and other users from tedious typing of server addresses and is much faster than copy and paste. After configuration, the users of your system can easily log in with their own login data and freely use the Clarity Client for iOS & Android.

Voice recognition integration from Microsoft Azure, Google and Amazon

Speech-to-text as well as text-to-speech recognition via popular cloud services such as Microsoft Azure, Google Cloud Platform and Amazon Web Services are some of the most exciting upcoming features with extensive potential. Integrating the functions of these cloud services can, for example, expand the routing options many times over in cooperation with the Clarity script editor.

Some exciting events are coming up for Clarity AG in the final spurt of the 3rd quarter. For example, you will find us at a booth at the CURSOR CRM Congress or in the Funkschau election for the “ICT Product of the Year 2022”:

Clarity at the CURSOR CRM Congress 2022

On September 7 and 8, 2022, the annual CRM Congress of Clarity partner CURSOR AG will take place in Bad Hersfeld. The congress provides a glimpse into the future of CRM and shows innovative software solutions live. Numerous lectures impart knowledge about CRM, B2B and B2C processes as well as IT as a whole. In addition to these IT-relevant topics, there will also be a presentation by highlight speaker Robert Marc Lehmann. The marine biologist, research diver, photographer and cameraman will present various exciting and important topics on environmental protection in a humorous and instructive manner.

In addition to the exciting presentations, there is, as always, the CRM marketplace where various Cursor partners present their offers and solutions. As a long-standing partner, Clarity AG will also be present at the CRM Congress as an exhibitor. You are welcome to pay our sales colleagues a visit at the Clarity booth. Clarity is happy about every new and familiar face.

Clarity nominated by Funkschau for “ICT Product of the Year 2022

Clarity is pleased to announce that the Clarity Communication Center has been nominated for the “ICT Product of the Year 2022” under the category “Call Center/Contact Center” in the Funkschau readers’ poll. Funkschau, which is one of Germany’s largest magazines for the ICT industry, organizes an annual reader poll to select the best ICT product. Various other manufacturers, including Clarity Partners such as Jabra, Poly, Snom and Yealink are also among the nominees in other categories.

Please give us and our partners your vote until September 18, 2022 and support us for this year’s funkschau readers’ choice: Link to the readers’ choice (Clarity can be found under the category “Callcenter/Contact-Center”).

If you have any further questions about Clarity AG and our partners, please do not hesitate to contact us by e-mail at vertriebsinnendienst@clarity-ag.net or by phone at +49 6172 1388-560.