Use Clarity Clients in conjunction with a hardware telephone as CTI software. You control your availability with just one click. Your contacts are also bundled from a variety of sources into one or more address books. Double-click, hotkey or drag-and-drop – dialing is a thing of the past. Automated call actions are also possible, as is call forwarding if you are ever unavailable. Presence information is becoming increasingly important. So, only give out specific information about yourself.